Cera celebrates 75 million patient home visits to date

WEDNESDAY 9 APRIL 2025, LONDON, UK – Cera, the UK's leading digital-first home healthcare provider, is celebrating a new milestone in its journey to transform UK healthcare: 75 million patient home visits delivered to date since the company launched in November 2016.

The leading home healthcare provider now delivers 2.5 million healthcare visits a month, direct to the homes of patients across the UK – equivalent in volume to all visits to NHS A&E departments nationwide.

The scale of Cera's impact underlines its commitment to moving healthcare from hospital to home, improving preventative care and easing NHS pressures.

Cera employs almost 10,000 carers and nurses, delivering care on behalf of 150 Local Governments and two-thirds of NHS Integrated Care Systems across the UK. Empowered with technology, they deliver personalised, preventative care, shown in independent analyses to save the NHS and Government £1 million daily.

Dr Ben Maruthappu MBE, Founder and CEO of Cera, said: "When we launched Cera, we set out to solve a growing healthcare challenge – how to provide scalable, sustainable, and high-quality care to those who need it most, using technology to help tackle inequalities and expand access to care.

"Reaching 75 million visits is more than a number," Dr Maruthappu added. "It represents millions of moments of care and connection across communities nationwide, and we could never have done it without the dedication and hard work of our extraordinary team. We're incredibly grateful to everyone who has been part of our journey to transform healthcare, one home visit at a time."

Cera's technology-led approach to care drives efficiencies across its workforce – expanding access to care as the population ages and demand grows.

Recent studies show an estimated 2 million UK adults are living with an unmet need for care – while 1 in 7 NHS hospital beds are occupied by patients who are medically fit to leave, but unable to return home because of pressures including home care shortages.

The UK Government has highlighted the need to invest in social care to reverse the NHS crisis.

Speaking to the BBC for a recent Panorama documentary, Health and Social Care Secretary Wes Streeting said: "I'm convinced that we can spend NHS resources more effectively through social care, because it delivers better outcomes for patients and better value for taxpayers."

Other experts echoed this sentiment, with economist Sir Andrew Dilnot warning it would be "bonkers" to try to reform the NHS without improving social care.

As Cera continues to scale, it remains committed to shifting healthcare from hospital to home, supporting the NHS and Local Governments, and building a stronger, more resilient care system for generations to come.

Government and NHS experts have highlighted Cera as an example of the change that is needed in healthcare: shifting care from hospital to community, analogue to digital and sickness to prevention. 

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